Privacy Policy
We will not disclose your information to 3rd party marketers or business partners without your consent.
In the course of business, we may share certain information about you with those of our suppliers who are responsible for handling your account or performing other necessary services that you need. Although we may share personal financial information (i.e., credit card numbers, and banking information), security information (e.g., user names and account passwords) and personal communications (e.g., e-mail messages) with such suppliers where appropriate, we will not share such information with other third parties, except in response to formal requests (e.g., court order) relating to services we provide. Security Statement
For your security, our ordering process uses secure socket layer (SSL) software. Your information is encrypted to arrive privately and unaltered, to our server only. In other words, keep on shoppin'!
If you would prefer to place your order by phone, please call us at 504-895-COOK(2665), Monday through Saturday, 10:00 a.m. - 6:00 p.m., Central Time. We will be happy to complete your order over the phone.
Returns & Exchanges
We guarantee your complete satisfaction with the cool stuff we sell. If you wish to return merchandise we'll happily exchange the product, credit your account or issue you a refund. All returns and exchanges (excluding gift-registries) must take place within 30 days of date of purchase.
Returns with the original purchase receipt will be exchanged or refunded in the original tender.
Returns with a gift receipt, including gift-registry returns, will be exchanged or refunded for the value indicated on the gift receipt in the form of a merchandise credit.
Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded at the current selling price in the form of a merchandise credit.
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